Frequently Asked Questions

Everything you need to know before you go!



We’ve assembled our most “frequently asked questions”
over the last 23 years!

Are reservations required?

Our river trips depart at specific times each day and reservations are required regardless of group sizes. We frequently sell out and recommend you make your reservations about a week in advance.

Weather Policy

Our weather protocol is as follows:

We monitor the radar closely any time weather is questionable (which in our area it’s forecasted as storms a fair amount in July & August, but a lot of the time it changes drastically day of), and make the calls as early as we can.

If there was to be significant rainfall and/or thunderstorms during your on river time, we would cancel & refund you, or reschedule you depending on your preference and our availability.

A light rain will not stop us from operating, as you are going to get a bit wet anyway, and the water & air temp are warm!

You are always welcome to cancel 48 hours or more in advance. Inside of that 48 hour window, the only refund that would occur is if we canceled your specific trip or closed down the entire day.

Can I buy my tickets ahead of time?

You can book a trip and purchase your tickets online through our website. Just go to the home page and click the ‘book now’ button.

What if I have to reschedule or cancel my trip?

We understand that unexpected things happen! If you have to rebook or cancel a trip, email or call at least 48 hours before your reservation time and we are happy to reschedule your trip or issue a refund.

Do you offer group rates?

We offer group rates for groups of 10 or more, and those can be booked right through our website. Just select your date & time, and reserve under the groups of 10+ option.

What temperature is the river?

On most days, the section of the river that we use averages about 70 degrees.

How deep is the river? Are there rapids?

The section of the river that we use has an average depth of 3-4 feet. Although there are sections that are much deeper, it is still very safe. There are no rapids; there are a few sections of ripples and faster moving water, but again, these are all very safe.

Are all tubing trips guided?

Yes, all of our trips are guided, which is part of the fun! We do not offer any unguided trips.

How wet should I expect to get? Do I need swimwear & a towel?

Plan to get completely wet on our river trips. We recommend a change of clothes & towel as well. We also require footwear on all trips (no flip-flops or slides, please).

What should I bring?

Since we shuttle guests to and from the river for each trip, you are permitted to bring a towel bag along. We also encourage water shoes, water bottles, and sunscreen. 

Do I need to know how to swim?

Many people who can’t swim take our trips! Each guest is required to wear a life jacket, which keeps you floating. Also, our certified river guides are always close by if you need their help.

A person in my group has a medical condition that requires me to bring my medication with me. Can I do this?

Absolutely! All of our river guides are equipped with dry bags for just that purpose. Just ask when you check in, and the office staff will gladly let the guides know.

What if someone in our group has mobility issues? Is there much walking involved to get to/from the river?

Guests will have to walk down a small hill to get to the river and another small hill to get back to the bus from the river.  Just ask, and our staff will be happy to assist you if needed.

What age do you have to be to go lazy river tubing?

We have kids as young as 2 and adults as old as 80 take our trips.

My child is under 2 years old. Can they come along?

No, we are sorry, but we cannot allow any children under the age of 2 on our lazy river trips.

Do you have double tubes? Can tubes be connected?

All our tubes are single tubes, but our river guides are able to connect you to your friends & family with specialty tube tethers.

Can I bring a camera or phone on my tube with me?

We don’t recommend bringing a camera or smart device unless it is in a waterproof case and attached to your person, with a clip or lanyard. We advise extreme caution because if items are lost in the river, there is little to no chance of finding them later.

Is alcohol permitted on tubing trips?

We do permit alcohol on trips for folks aged 21+. But we always like to remind our guests that we are a family-oriented business, so moderation is recommended. We do not allow glass bottles on our trips.

Is there a weight limit either for the tube or vest?

We do not have a weight limit per se. Guests must fit comfortably in our vests. Our largest vest is 2XL. Guests may bring their own vest provided it is Coast Guard Approved.

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